customer service best practices Archives • Matchstick Social

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Matchstick Team

The days of waiting on the phone seemingly lifetimes while listening to terrible hold music just to speak to a brand’s customer service are coming to an end. And, honestly, we couldn’t be more ready for that. However, customer service is more important than ever, so where are people going when they need to contact […]

11/21/17

Goodbye Hold Music: Social Media is the Future of Customer Service

Nicole Geer

Best Practices

The best kind of business is mixed with pleasure.

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